Website & family app
Privacy policy
Updated October 18, 2026 · [CONFIRM WITH STAR: legal business name and policy approval]
What I collect
I collect the contact and care information you provide: names, email addresses, phone numbers, care requests, children's names and birth or due dates, care-log entries, photos, and handoff notes. The app also stores your device push token, app version, and notification preferences when you register for notifications. Authentication information is used to keep your account secure.
Why I use it
I use this information to respond to care inquiries, provide and document care, share reports with your family, manage approved access, and send the notifications you choose. Inquiry submissions use a limited anti-abuse record to help prevent spam. Photos are not used for marketing.
Who can see it
Your private care record is available to me, Star, and your family's approved members. Photo access is controlled separately and requires consent. Inquiries are private to me. Approved viewers cannot change care records. Push notifications can appear on a phone's lock screen; important-moment alerts do not include medicine, temperature, or care-note details.
Storage and delivery
Information is stored in Lovable Cloud with account-based access controls. Photos use private storage and temporary access links. Email delivery services process sign-in and care messages; Apple processes app push notifications. [CONFIRM WITH STAR: storage region, service providers, and any legally required disclosures.]
How long it is kept
Your care log is kept for the length of care and a limited time afterward, as described in the family consent. [CONFIRM WITH STAR: exact retention period, inquiry retention, backup retention, and deletion process.] Deleting an account removes login access and membership, but handoff notes remain part of my care record with the author's name and without the account identifier.
Downloads and deletion
In the family portal, open Settings → Download our data to download care records and permitted photos. In the app, open Settings → Delete my account, or request account deletion by email. Admin accounts cannot be deleted from the app. Account deletion is not a request to erase the family's shared care record.
Contact
[CONFIRM WITH STAR: public privacy and support contact email]. Contact me to ask about your information, correct it, or request deletion. [CONFIRM WITH STAR: applicable rights, response period, and handling of children's information.]